– Setup two factor authentication again or on a different device. – Login and temporarily deactivate two factor authentication. Two factor authentication recovery codes allow you to: We recommend that you keep your two factor authentication recovery codes in a safe place that you can access at any time. You can then open the Login Security page and deactivate two factor authentication for your account and set it up again. However, you may need to reactivate Wordfence on the WordPress Plugins page first. Click the WordPress Dashboard menu item and you will then see the Wordfence main menu item appear. You then need to rename the Wordfence directory again to reactivate Wordfence as below:Īt this point you won’t see Wordfence in the WordPress menu. You will now be able to log in to WordPress. If you are not sure what to do your hosting provider may be happy to help.įind the Wordfence directory in the file path below and rename the Wordfence directory as below: With a quick-to-install-and-use app like Google Authenticator, you can gain some considerable peace of mind.To gain access to your site immediately, you can rename the Wordfence plugin via FTP/SSH or your hosting control panel file manager. That's because a phone number can be spoofed and cloned, so a truly determined hacker can still gain your information.įor the average user, that's less likely to happen but it's still possible. Some websites and services encourage the use of codes sent via SMS to keep threats out but this isn't as secure as Google Authenticator. If there's a second level of defense, you're far more protected. A brute force method or some clever social engineering can mean that someone can figure out your password. Passwords are rarely enough to keep your most important accounts safe. However, say you lost your phone without syncing your codes to your Google account, and you can. However, if you're trying to learn more about how it can help you out, well, it protects your data and identity. The previous methods should get your Authenticator app issues sorted. If you're reading this, you almost certainly already have Google Authenticator set up. It is possible to generate new ones though by clicking on Show Codes then clicking Get New Codes. There are 10 codes and each of them can only be used once. Click Done to activate 2-step verification. Set up a back-up method in case you can’t access your primary cell or authenticator app. Follow the prompts to link your phone or authenticator app. Account Recovery: If you have not enabled cloud backup or made a copy of the QR codes or recovery codes, you can try the account recovery process. Choose to receive a text or use an authenticator app, then click Next. Open the Google Authenticator app on the new device, select the option to manually add an account, and enter the relevant details from the QR codes or recovery codes. On the next page, scroll down to Backup Codes and click on Show Codes to get your pre-existing backup codes to add to the new device. Click Set Up next to 2-step verification. From there, scroll down to 2-Step Verification and enter your password. Not sure where you put them? Log into your Google Account then click Security. If you have backup codes, you can enter those on your new device and you're good to go. There are still ways for you to regain Google Authenticator and use it on a new device. Lost your old phone or it doesn't work any more? Don't worry. Obviously, that's assuming someone has your phone password. Also, don't forget that the more devices you have set up for Google Authenticator, the less secure it may be. If you're looking to sell it though, delete them. If you plan on using your old device, it could be worthwhile keeping them. Now you can choose whether to remove all the exported accounts or whether to keep them on your old device. Once you've done all that, on your old phone, tap next to move onto one of the last steps.ġ0. You'll need to do this for each account but Google Authenticator simplifies the process by listing each barcode as you go along.ĩ. Or see Lost or unusable Multi-Factor Authentication (MFA) device to. If you dont receive a call from AWS, choose Sign in to sign in to the console again and start over. Answer the call from AWS and, when prompted, enter the 6-digit number from the AWS website on your phone keypad. Secure device: Locks your device with your PIN or password. Select what you want to do: Play sound: Rings your device at full volume for 5 minutes, even if its set to silent or vibrate. If you get a prompt, tap Enable lock & erase. Tap Scan QR code before scanning that QR code on your old phone. To verify your primary contact phone number, choose Call me now. If your device cant be found, you may find its last known location, if available. To get to that point, you need to tap Get Started on the new phone before tapping Import Exist Accounts. Scan that code with the Google Authenticator app on your new phone to get it added on. A QR code will appear and your screen will get much brighter.
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